Frequently Asked Questions
Q: I have been reading about recalled bibs made by other manufacturers. Do your Bibbity or TinyDiner contain lead?
A: The Bibbity® Rinse and Roll Bib and TinyDiner® Portable Placemat are both made in the USA with FDA compliant materials that contain no lead, vinyl, phthalates or latex. The recall of bibs does NOT pertain to the Bibbity.
Q: Do we sell direct to the consumer?
A: No. Kiddopotamus is a manufacturer and wholesale distributor. We do provide resources, though, to help you find the products you are looking for.
Q: Do you have discount programs for families with multiples?
A: Unfortunately, we do not have a discount program as we do not sell directly to parents. Please inquire with your local retailer about discount programs they may have to help you.
Q: I do not have a store in my area that carries the products I need. Where can I purchase Kiddopotamus items?
A: Go to our "Where to Buy" page and choose either the Online Stores button or opt for the Complete Retail Listing button. Please be sure to call retail stores to make sure the item you are seeking is in stock. If you still do not find what you are looking for, you can call us at 1-800-772-8339 and we will be happy to assist you.
Q: How can I get an answer to questions I have about a certain product?
A: If you cannot find the information you are looking for on the product page, you can call us at 1-800-772-8339 or e-mail us at info@kiddopotamus.com.
Q: How do I return a defective item?
A: You can call us at 1-800-772-8339 or e-mail us at info@kiddopotamus.com and we will be happy to assist you with your return.
Q: I am interested in carrying your products on my e-tail site or store, how do I get started?
A: For details on how to carry Kiddopotamus and Company products, you can e-mail us at info@kiddopotamus.com and we will be happy to supply you with the information you will need to get established. For basic information on becoming a retail partner of Kiddopotamus, please click here.
Q: I have stains on my Bibbity or TinyDiner. What is the best way to remove these?
A: To remove newsprint stains use a small amount of vegetable oil and then rinse any oil residue completely with warm soapy water. To help remove food stains you can try soaking the product in a mild bleach solution then rinse thoroughly in running water. Remaining stains generally fade over time.
